At Competer, we understand that sometimes you may need to cancel an order due to unforeseen circumstances. Our cancellation policy is designed to provide flexibility while maintaining fairness to all parties involved.
When Can You Cancel an Order?
Before Shipment: Orders can be canceled anytime before they are shipped.
After Shipment: Once the order is shipped, cancellations are not allowed. However, you may be eligible for returns or exchanges as per our policy.
How to Cancel Your Order
Log in to Your Account: Go to the Competer website and log in to your account.
Navigate to ‘My Orders’: Locate the order you wish to cancel.
Contact us through mail or WhatsApp: If the cancellation option is available, we will confirm the cancellation.
Confirmation: You will receive a confirmation email or message once the cancellation is successful.
Important Notes
Timely Action: Ensure you cancel the order before it is shipped.
Refunds: Refunds for canceled orders are processed according to our refund policy.
Partial Cancellation: If you want to cancel a part of your order, contact our support team.
For further assistance or if you encounter any issues, feel free to reach out to our support team. We are here to help.
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