Quick answers about ordering, delivery, payments and returns at Competer. Still need help? Chat with us on WhatsApp.
Orders & Delivery
How do I place an order?
Browse or search for the material you need, open the product, choose your options (edition/binding) and tap Buy Now or Add to Bag. Then complete checkout with your address and payment method.
How long does delivery take?
Orders are dispatched within 24 hours. Delivery usually takes 4–7 business days across India. You’ll get a tracking number on WhatsApp after dispatch.
Do you ship across India?
Yes — we deliver pan-India. Shipping is free on orders above ₹1999. See our Shipping Policy for details.
How do I track my order?
You’ll receive a tracking link/number via WhatsApp once your order ships. You can also message our support team anytime for an update.
Payments
What payment methods do you accept?
We accept UPI, Credit/Debit Cards, NetBanking and Wallets (Pay Online), plus Cash on Delivery with a small advance. Full details on our Payment Methods page.
What is the ₹99 advance / Cash on Delivery option?
You can pay a small ₹99 advance online to confirm your order, and pay the remaining amount in cash on delivery. The ₹99 is part of your order total, not an extra charge.
Are online payments secure?
Yes. Payments are processed through secure, PCI-DSS compliant gateways (Razorpay/PhonePe). We never store your card details.
Returns, Condition & Products
What is your return / replacement policy?
We offer a 7-day easy replacement if a product arrives damaged or is not as described. See our Refund & Returns policy.
Are the books original and genuine?
Yes. Every product is quality-checked before dispatch. We source from trusted institutes and educators.
New, Like New, Used — what’s the difference?
The condition is shown on every product. See our Book Condition Guide for what each grade means.
Which binding options are available?
Many titles offer Spiral or Without Spiral binding. Read our Binding Guide to choose.
