Shipping and Delivery

• Orders are dispatched within 24 hours of confirmation (Mon–Sat; Sunday orders go out Monday)
• You will receive an order confirmation email with tracking details once the order is dispatched

• Charges may vary based on the location and weight of the order
• Free shipping may be available on eligible orders — please check product pages or ongoing promotions for details

Any applicable charges are shown at checkout before payment.

We collaborate with reliable courier services to ensure timely and secure delivery. Tracking details are provided to help you monitor your shipment.

• Standard Delivery: 4–7 working days pan-India after dispatch; metro cities are usually sooner
• International Shipping: we currently ship within India only

Once your order is shipped, a tracking link is sent via email and WhatsApp. You can also log in to your Competer account to check your order status.

If a delivery is late, missing, damaged or incorrect, contact our support team within 7 days of delivery (the same window as our Returns Policy) with:
• Order ID
• Description of the issue
• Photos of the package and items (an unboxing video helps)

Delivery timelines are estimates; weather, transport disruptions or strikes can delay a parcel. If your order has not arrived within 10 days of dispatch, you can cancel it for a full refund or ask us to resend it.