🚚 Legal
Shipping and Delivery
Last updated: January 1, 2026
1 Order Processing
• Orders are processed within 1–2 business days after payment confirmation
• You will receive an order confirmation email with tracking details once the order is dispatched
• You will receive an order confirmation email with tracking details once the order is dispatched
2 Shipping Charges
• Charges may vary based on the location and weight of the order
• Free shipping may be available on eligible orders — please check product pages or ongoing promotions for details
Any applicable charges are shown at checkout before payment.
• Free shipping may be available on eligible orders — please check product pages or ongoing promotions for details
Any applicable charges are shown at checkout before payment.
3 Delivery Partners
We collaborate with reliable courier services to ensure timely and secure delivery. Tracking details are provided to help you monitor your shipment.
4 Delivery Time
• Standard Delivery: 5–7 business days, depending on your location
• Expedited Delivery (if available): 2–3 business days
• International Shipping: we currently ship within India only
• Expedited Delivery (if available): 2–3 business days
• International Shipping: we currently ship within India only
5 Order Tracking
Once your order is shipped, a tracking link is sent via email and WhatsApp. You can also log in to your Competer account to check your order status.
6 Issues with Shipping or Delivery
If you face delayed or missing deliveries, damaged items, or incorrect products, contact our support team within 48 hours of receiving the package with:
• Order ID
• Description of the issue
• Photos of the package and items
• Unboxing video
Delivery timelines are estimates only. Delays may occur due to unforeseen circumstances (weather, transport disruptions, regulatory checks, strikes, natural calamities). In such cases we are not liable for delays, and no compensation or cancellation is entertained solely on the basis of delayed delivery.
• Order ID
• Description of the issue
• Photos of the package and items
• Unboxing video
Delivery timelines are estimates only. Delays may occur due to unforeseen circumstances (weather, transport disruptions, regulatory checks, strikes, natural calamities). In such cases we are not liable for delays, and no compensation or cancellation is entertained solely on the basis of delayed delivery.
